Pet Travel Consultant
Are you a seasoned professional in the pet relocation and travel industry? Do you have an in-depth understanding of the meticulous paperwork and rigorous processes involved? If the welfare of pets and the satisfaction of their owners are important to you, then we have the perfect opportunity for you!
About Us
The Furry Group is the fastest-growing premium pet care business in the UAE, dedicated to providing a full range of exceptional services for pets. We specialise in pet travel, as well as a reliable pet taxi service for convenient transportation within the UAE. Our professional grooming services offer top-tier care, keeping pets looking and feeling their best. At The Furry Group, we are committed to delivering the highest standards of pet care and convenience for pet owners across the UAE.
The Role
We are looking for a Global Pet Relocations Officer who understands the nuances of pet travel, both on-ground and behind the scenes. You will join our fast-growing start-up as our first dedicated full-time Pet Relocations Officer, offering significant growth opportunities within the business.
What You'll Do
- Respond to inbound relocation questions and quote requests, prepare quotations, and send them to prospects.
- Oversee the entire pet relocation process, from information gathering and sales closures to invoicing and administrative paperwork.
- Engage directly with customers, port officials, and other partners to ensure all documentation is accurate and timely.
- Manage on-ground activities, including customs clearance, pet transit management, and reuniting pets with their families.
- Review and ensure compliance with veterinary documents, making necessary visits to verify them.
- Collaborate with government offices, vets, and airport personnel, reflecting our commitment to quality and integrity.
- Maintain constant communication with clients, updating them on every phase of their pet's relocation journey.
What You'll Need
- Bachelor or Master Diploma
- Love for pets and ability to handle and care for them directly
- Stellar organisational skills, with attention to detail and multitasking abilities
- Outstanding verbal and written English communication skills (fluency required) and also in another language (for example French or Russian)
- Professional demeanor, as you’ll represent Furry Travel to a global clientele
- Flexibility in work hours, including nights and weekends, to accommodate pet travel schedules
- Residency in Dubai with a valid UAE driving license, or you are open to relocate to Dubai
What We Offer
- Compensation package based on experience
- Company culture that recognises hard work and offers opportunities for financial and career growth
- Visa sponsorship and healthcare for one person
- Work in a pet-friendly environment
- Be part of a rapidly growing and innovative company in the pet care industry
- Join a dedicated team passionate about pet welfare and exceptional service
Still Interested?
At Furry, we are passionate about our mission, and we hope you are too! If you have the necessary skills and a love for pets, then apply today by contacting us through the below form. We can't wait to hear from you.
